Pharmacy Clerk - Bilingual (Spanish)

Job Summary: Serves clients by greeting and assisting them; retrieving filled prescriptions; gathering information for refill requests; and collecting co-pays and payments.

Duties:

  • Welcomes clients and visitors, in person or on the telephone, answering inquiries when possible, and referring inquiries to Pharmacy Technicians or Pharmacists as appropriate.
  • Comforts clients by anticipating and addressing anxieties; answers clients’ questions, when possible; maintains the reception area and the over-the-counter shopping area.
  • Checks for expired items in the over-the-counter shopping area.
  • Keeps clients informed that are waiting for prescriptions.
  • Provides reminder phone calls to clients with filled prescriptions that are over a week old.
  • Pulls filled prescriptions that are over two weeks old for re-shelving.
  • Receives daily shipment of medications, noting which were received as part of the 340B grant. Shelves medications, observing good stock rotation practices.
  • Assists with new client setup by collecting client information, including health insurance information.
  • Obtains revenue, recording and collecting client charges.
  • Reconciles the cash drawer daily.
  • Protects client rights by maintaining confidentiality of personal and financial information (HIPAA).
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to a team effort by accomplishing related results as needed.
  • Other duties as assigned.

 

Qualifications:

  • One (1) year work experience in a medical office setting, preferred.
  • Previous office receptionist experience, preferred.
  • Must be able to pass national background check and drug screen.

Administrative Assistant

Job Summary:
The administrative assistant, as directed by the CEO, performs administrative duties, manages projects, acts as the Chief Safety Officer and provides oversight of maintenance staff.  

Duties:

  • Provides CEO with administrative support.
  • Performs general clerical duties, including photocopying, faxing, filing, scanning and mailing.
  • Opens, sorts and distributes incoming correspondence.
  • Prepares and modifies documents including correspondence, reports, drafts, memos and emails.
  • Screens and transfers inbound phone calls.
  • Receives and directs visitors, clients and vendors.
  • Provides Board of Directors, including board committees, with clerical support.
  • Prepares agendas for meetings and prepares schedules.
  • Records, compiles, transcribes and distributes minutes of meetings.
  • Maintains electronic and hard copy filing system and retrieves documents accordingly.
  • Handles requests for information and data.
  • Resolves administrative problems and inquiries.
  • Prepares written responses to routine inquiries.
  • Coordinates maintenance of office equipment.
  • Schedules and coordinates meetings, appointments and travel arrangements for CEO and other managers.
  • Performs some accounting duties including preparing deposits, managing petty cash and occasional filing for Finance Department.
  • Acts as the organization’s Chief Safety Officer ensuring that all fire, safety and OSHA regulations are followed.
  • Manages clinic maintenance staff and coordinates improvement and/or construction projects.
  • Completes scheduled Clinic inspections to ensure proper facility maintenance, cleanliness and safety.
  • Maintains confidentiality in all aspects of the job.
  • Attends required meetings and occasional off-site trainings.
  • Performs other related duties as assigned.

Skills/Attributes:

  • Strong customer service skills.
  • Strong attention to detail.
  • Ability to multi-task.
  • Basic computer skills.
  • Organizational skills, including time management, scheduling, and flexibility, while maintaining professionalism and quality focus.

Qualifications:

  • High school graduate or GED required.
  • Associates or Bachelor’s preferred.
  • Minimum of one year previous work experience in a medical office setting.
  • Previous office receptionist experience, required.

Accounting Clerk

Job Summary:  This position provides support to the Rinehart Clinic by performing a variety of accounting, bookkeeping and financial tasks.

Duties:

  • Responsible for daily bookkeeping and accounting activities.
  • Manages the accounts payable/bill paying to ensure timely payment and maximum discounts, while maintaining optimum cash flow.
  • Reconciles bank accounts.
  • Maintains general ledger and is responsible for monthly closing activities.
  • Ensures various journal entries are entered in a timely fashion.
  • Tracks all vendors and reviews contracts yearly.
  • Maintains fixed asset accounts.
  • Prepares daily, weekly, monthly, quarterly and annual reports.
  • Follows operational policies and procedures within the facility to ensure adequate fiscal controls.
  • Ensures compliance with all federal and state regulations.
  • Attends required meetings as directed.
  • Displays initiative to see processes through to completion and offers assistance without being asked.
  • Protects confidentiality of patients/co-workers, respecting their dignity, privacy, and differences.
  • Performs various clerical duties such as filing and organizing.
  • Cross trains and performs other duties as assigned based on business operational needs

 Skills/Attributes:

  • Knowledge of accounting principles and practices.
  • Ability to base decision-making on sound principles related to cost containment in the facility.
  • Consistently demonstrates behavior which reflects that working as a team is more important than self-interest.
  • Demonstrates interpersonal competencies such as problem-solving, negotiation, and conflict management.
  • Excellent verbal and written communication skills.

Qualifications:

  • Associate degree and 2 years of previous experience required.
  • Experience in mainframe accounting systems and PC based systems, required.
  • 10-key by touch
  • High level of competency with spreadsheet creation and maintenance.
  • Ability to multi-task.
  • Ability to analyze reports and interpret data.
  • Must be able to pass national background check and drug screen.

Job Type:  Full-time


IT Help Desk/Electronic Medical Record Specialist

Job Summary:  The IT Help Desk/Electronic Medical Record Specialist will provide immediate end-user support and training. This includes advanced application support, workflow integration, troubleshooting, and consulting on all related Electronic Medical Record systems.

Rinehart Clinic is a primary care community-based Federally Qualified Health Center located on the beautiful Northern Oregon coast in Tillamook County. The Clinic is minutes from hiking and biking trails, kayaking, year-round fishing, wineries, ocean vistas and the nearby cities of Manzanita and Nehalem Bay.

Responsibilities:

  • Oversight of all hardware and software used by the staff and the organization.
  • Installs, replaces and configures components, diagnoses problems and performs preventive maintenance on computer equipment and related networks and systems.
  • Installs, configures, troubleshoots and maintains needed software.
  • Provides on-boarding, off-boarding and IT orientation for staff.
  • Provides data migration as needed.
  • Provides daily support to EPIC applications’ users through troubleshooting, coaching and consulting.
  • Identifies, assesses and troubleshoots application and equipment issues as they occur and seeing it through to full resolution. Refers to OCHIN Help Desk, etc. as needed.
  • Runs all needed reports and maintains a report distribution schedule.
  • Provides coaching, training and consulting to end-user to facilitate learning of basic and specialized applications.
  • Collaborates with OCHIN and serves as liaison with OCHIN.
  • Manages new test features and upgrades prior to implementation.
  • Provides technical support for all new functionalities.
  • Attends appropriate internal and external meetings as the EPIC expert.

Qualifications:

  • Background and understanding of the medical record/electronic health record flow and ICD-9/ICD-10 coding systems preferred.
  • Understanding of database fundamentals/architecture.
  • Strong project management skills.
  • Exceptional interpersonal, analytical, and problem-solving skills.
  • Ability to effectively work in a team environment and provide superior internal and external customer service.
  • Ability to communicate technical concepts to technical and non-technical audiences.
  • Proficiency with basic word processing and presentation applications (Microsoft office suite – Word, PowerPoint, Excel).
  • Experience in healthcare setting with demonstrated understanding of clinical practice preferred but not mandatory.

Job Type:  Full-time